Patient engagement in primary care has been the focus of many studies; however, little research has evaluated its added value to organisational management in an academic community-based primary care practice (ACBPCP). In 2017, managers of an ACBPCP in Montreal, Canada, decided to integrate patients into the organization’s management committee to enhance the quality and relevance […] Lire la suite

Context Partnership between patients and health‐care professionals (HCPs) is a concept that needs a valid, practical measure to facilitate its use by patients and HCPs. Objective To co‐construct a tool for measuring the degree of partnership between patients and HCPs. Design The CADICEE tool was developed in four steps: (1) generate key dimensions of patient […] Lire la suite

Abstract Partnership in care and patient engagement is an expanding approach and tremendously promising for improving the quality of healthcare services. However, the approach could be subject to many issues and challenges of various kinds. In this paper, we develop a reflection of the challenges and issues that the approach of patient engagement and partnership […] Lire la suite

Position du problème L’établissement d’une terminologie commune pragmatique en langue française, actuellement non-disponible, représente la première étape de structuration des démarches d’engagement des patients dans les établissements de santé. Dans le cadre du déploiement de l’engagement des patients au sein d’un centre hospitalo-universitaire, nous proposons une terminologie de l’engagement des patients.   Méthodes Une revue […] Lire la suite

Abstract Context: The National Institute of Excellence in Health and Social Services (INESSS),which functions as the Québec health technology assessment (HTA) agency, tested a new way to engage patients along with health‐care professionals in the co‐construc-tion of recommendations regarding implantable cardioverter‐defibrillator replacement. Objective: The objective of this article was to describe the process of co‐construc-tion […] Lire la suite

Abstract Objective There is a need for structure to achieve functional patient engagement within mental healthcare organizations, and for clarification on how to proceed on a strategic level. The aim of this paper is to shed light on the implementation of a strategic organizational structure for patient engagement in mental health by examining why and […] Lire la suite

Abstract Background To identify the strategies and contextual factors that enable optimal engagement of patients in the design, delivery, and evaluation of health services. Methods We searched MEDLINE, EMBASE, CINAHL, Cochrane, Scopus, PsychINFO, Social Science Abstracts, EBSCO, and ISI Web of Science from 1990 to 2016 for empirical studies addressing the active participation of patients, […] Lire la suite

Introduction En 2014, la Fondation canadienne pour l’amélioration des services de santé a lancé un appel de candidature pour nancer des projets d’amélioration continue de la qualité qui impliquent des patients (FCASS, 2016). C’est ainsi que le Centre de santé et de services sociaux de l’Énergie (CSSSÉ) a proposé un projet pour structurer sa démarche […] Lire la suite

Abstract The issue on « The Patient Experience in Ontario 2020: What is Possible? » taught us how Ontario is trying to shift to a consistent culture of patient engagement at all levels of its healthcare system, from clinical to organizational and political. In this commentary, the authors share some of the avenues that have been taken […] Lire la suite

Abstract This research focuses on the perception of patients who participated in Continuous Quality Improvement Committees (CIC) regarding their contribution, lessons learned, and challenges encountered. The committees are engaged in a care partnership approach where patients are recognized for their experiential knowledge and treated as full members of the clinical team. Based on patient interviews, […] Lire la suite